Wizard Casino Privacy Policy
This Privacy Policy explains how we at Wizard collect, use, and protect the personal information you provide when you register, play, make deposits or withdrawals, or otherwise use our services in Canada. We respect your privacy and aim to keep our practices clear and straightforward. This page describes the types of data we collect, why we need it, how we safeguard it, and the choices available to you.
Types of data we collect
Personal data
When you create an account or verify your identity we collect personal information such as your full name, date of birth, residential address, email address, telephone number, and government-issued ID information for KYC checks. We also record payment details necessary to process deposits and withdrawals, subject to payment provider requirements.
Technical data
We collect technical information about your device and connection to help run the service, including IP address, device type, browser, operating system, and cookie identifiers. This data helps us secure accounts, troubleshoot issues, and optimise the site on desktop and mobile.
Transactional and activity data
We keep records of your account activity such as game history, bets and wagers, deposits, withdrawals, bonus interactions, and any support requests. This transactional data is used for account management, fraud prevention, and regulatory compliance.
Use of information
We use the information we collect to:
- Provide and operate your account and our services, including payments and withdrawals.
- Complete identity verification and comply with applicable anti-money-laundering and age verification obligations.
- Investigate and prevent fraud, suspicious activity, and breaches of our terms.
- Respond to support requests and communicate important account or service updates.
- Improve site functionality, personalise certain features, and run analytics.
Data protection practices
We protect your information using industry-standard technical and organisational measures, such as encryption in transit and access controls. Access to personal data is restricted to authorised personnel and trusted service providers. We regularly review security practices and require third parties who process data on our behalf to meet appropriate security standards.
Cookies and tracking technologies
We use cookies and similar technologies to manage sessions, remember preferences, and measure site usage. Some cookies are essential for the service to function, while others enable analytics or marketing features. You can manage cookie settings through your browser or the cookie controls on our site.
User rights
As a Canadian user you have rights over your personal information, including the right to access, correct, or request deletion of data we hold about you, subject to legal and regulatory obligations. You may also object to certain processing or request restrictions where applicable.
Access, correction, and deletion of data
To access, correct, or request deletion of your personal data, log into your account and use the account settings where available, or contact us at [email protected]. We will respond to requests in accordance with applicable laws and may retain certain information where required for legal, tax, or regulatory reasons.
Information sharing and third parties
We may share information with third parties to provide services or meet legal requirements, including payment processors, identity verification providers, regulatory bodies, and fraud prevention partners. We require these partners to protect personal data and only use it for permitted purposes.
Privacy policy updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes we will post the revised policy on the site with an updated effective date. Continued use of the service after updates indicates your acceptance of the revised terms.